Carriage / Shipping
Royal Mail services and other reputable carriers are used for all internal UK carriage. Royal Mail "International Signed For Small Packet" airmail, ParcelForce Global Priority or other reputable carriers are used for international shipping, whichever is most economic. The aim is to provide a secure reliable service at a fair price.
Where appropriate for foreign markets, a customs form will be completed for the article. International buyers are responsible for any taxes that may apply to imported goods in their own country.
Due to the need to safeguard against fraud on the internet and to meet the needs of internet payment providers, most carriage options provided are tracked and will require the buyer's signature upon delivery. This is a little more costly but gives peace of mind to both buyer and seller.
You are strongly advised to insure all goods to the appropriate value in case of loss or damage in transit. Toffs and Tinks will NOT be held responsible for any such loss or damage. In the event that any such event should occur, Toffs and Tinks will assist you to recover your loss by making available the appropriate paperwork, photographs and any other information relevant to a claim to the insurer. Please be aware that if you choose not to insure your purchase to its full value, you run the risk of loss should anything go wrong in transit. The appropriate insurance level can be chosen from the drop down shipping menu when you view the shopping basket and pay for your goods. Please take care to choose the one appropriate to your purchase value if several options are displayed.
Items are packaged to a standard that one would not reasonably expect damage in transit other than by gross or wilful negligence. This may result in slightly higher carriage costs due to additional weight. Where possible, re-cycled packaging materials will be used to reduce cost and to be environmentally responsible. Packages will be clearly addressed both inside and outside the container, and a return address will also be provided. Where necessary, parcels will be marked appropriately according to contents - eg FRAGILE; MAGNETIC MATERIAL - NO X-RAYS etc
Due to the extreme difficulty in providing accurate shipping prices to different countries due to individual regulations on package sizes, maximum insurance cover limits etc, there may be rare occasions where the calculated shipping cost or the insurance cover information given to you elsewhere on this site may be wrong. In such rare cases, you will be notified prior to despatch and we reserve the right to request additional shipping payment if the discrepancy is sufficient to warrant it. In such cases, you will have the right to withdraw from the transaction and your payment will be immediately refunded.